Sign in to your Archie Send account for the first time

What you'll achieve

Set your password and get into your dashboard, where you'll already find a list called “My contacts” and a basic email template.

Before you start

Have completed your purchase on archietechnology.com.
Check the inbox of the email you used for the purchase (and the spam folder). You'll receive a welcome message with a button or link to create your password.

Steps

Open the welcome email and click the link to create your password. Screenshot: welcome email with the button
Type your new password (at least 8 characters; we recommend a long phrase) and repeat it. Screenshot: “Reset password” screen with both fields
Click the button to save it. You'll go straight into your dashboard.
Your username is the email from your purchase. To sign in another day, open the dashboard address we shared with you when we activated your account, and enter that email as your username along with your password. Screenshot: dashboard with “My account”, Subscribers and Campaigns in the menu
Your next step is to register and verify the domain you'll send your emails from (guide “Register and verify your sending domain”).

Expected result

You see your dashboard with your own “My contacts” list. Only you and the people you invite to your team can see your information.

Common issues

“The link isn't valid”

The link works only once and expires after 48 hours. Write to support to get a new one.

I didn't get the email

Check spam and make sure the email on your purchase is spelled correctly. If there's a typo, let us know so we can fix it.

I forgot my password

On the sign-in screen, click “Forgot your password?” and enter your email.

When to contact support

If the link expired, if you didn't receive the email within 30 minutes, or if the email on your purchase had a mistake. Send us your order number and the email you purchased with.