Preguntarle a Archie AI por tus campañas, listas y créditos

What you'll achieve

Ask Archie AI questions in natural language and get answers with real data from your account.

Before you start

• Have Archie Send connected (see “Connect your Archie Send to Archie AI”).

Steps

1. Go to Conversations and click New conversation. Screenshot: conversation list
2. Type your question or choose a suggested question. Examples: “How many credits do I have left?”, “How did my last campaign do?”, “Why did some sends fail?”, “What lists do I have and how many contacts does each have?”.
3. Wait for the answer: it appears as it's written. Below you'll see which tools the assistant checked. Screenshot: answer with the tools used
4. If you asked the wrong question, click Stop.
5. To continue, write in the same conversation; it remembers what came before.
6. To delete a conversation, open it and click Delete.

Expected result

You get an answer with figures taken from your Archie Send. Each question counts as one query in your plan.

What you should know

• Your conversations are private: neither other administrators nor the Archie team read them.
• They're deleted automatically after 30 days.
• The assistant works with limited samples (for example, up to 20 rows) and can make mistakes; check important figures in Archie Send.
• The texts of your queries and the results are sent to an artificial intelligence provider to generate the answer. Don't include information you shouldn't share.

Common issues

When to contact support

If a figure doesn't match what you see in Archie Send. Send us the question and the time.