What you'll achieve
Have your customer pay when booking, with your own payment gateway account, and have the payment go straight to you.
Before you start
- Have an active Wompi or ePayco account in your business's name.
- Have the gateway keys at hand. Always start with the test.
- keys. Don't send the keys by chat or email.
Steps
- Go to Settings › Payments. Screenshot: payments screen
- Choose Wompi or ePayco and paste your keys. They're stored encrypted.
- Copy the confirmation address (webhook) Archie Meet shows you and paste it into your gateway's panel, in the events or confirmations section.
- On the event type you want to charge for, turn on payment and enter the price.
- Make a test booking with the gateway's test data and confirm the booking changes to confirmed when the payment is approved.
- When everything works, switch to the live keys.
What you should know
- Some methods (PSE, cash) are confirmed later: the booking stays pending until the gateway notifies.
- We verify the amount on the server before confirming.
- Depending on the gateway, refunds may have to be made manually in its panel.
- Each gateway charges its own fees.
Common issues
The payment was approved but the booking is still pending
Check that the confirmation address is pasted correctly in the gateway.
Error saving the keys
Check that they're from the same environment (test with test, production with production).
When to contact support
If an approved payment doesn't confirm the booking. Send us the payment reference and the time.
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