{"id":772,"date":"2026-10-24T10:41:17","date_gmt":"2026-10-24T15:41:17","guid":{"rendered":"https:\/\/archietechnology.com\/ayuda\/guia\/subir-imagenes-y-entender-el-limite-de-almacenamiento\/"},"modified":"2026-10-24T10:41:17","modified_gmt":"2026-10-24T15:41:17","slug":"subir-imagenes-y-entender-el-limite-de-almacenamiento","status":"publish","type":"ayuda","link":"https:\/\/archietechnology.com\/en\/ayuda\/guia\/subir-imagenes-y-entender-el-limite-de-almacenamiento\/","title":{"rendered":"Upload images and understand the storage limit"},"content":{"rendered":"<p><!-- Archie Send \u00b7 Campa\u00f1as y contenido \u00b7 Estado: borrador (sin publicar; pasos a\u00fan sin verificar en pantalla) \u00b7 P\u00fablico: administrador del cliente \u00b7 Plan: Todos --><\/p>\n<h2>What you'll achieve<\/h2>\n<p>Upload the images you'll use in your emails and know how much space you have left.<\/p>\n<h2>Before you start<\/h2>\n<ul>\n<li>Allowed formats: <strong>JPG, PNG, GIF and WebP<\/strong>.<\/li>\n<li>Maximum size: <strong>5 MB per image<\/strong>.<\/li>\n<li>Your plan includes <strong>500 MB<\/strong>\u00a0of images (if you need more, write to Archie).<\/li>\n<\/ul>\n<h2>Steps<\/h2>\n<ol>\n<li>Go to <strong>Campaigns &gt; Media<\/strong>. <span class=\"ay-captura\">Screenshot: Media screen<\/span><\/li>\n<li>Click <strong>Upload<\/strong>\u00a0and drag your images (you can choose several). <span class=\"ay-captura\">Screenshot: drag-and-drop area with the chosen images<\/span><\/li>\n<li>Click <strong>Upload<\/strong>\u00a0again to confirm. You'll see the thumbnails.<\/li>\n<li>Use the image in your campaign editor from Media.<\/li>\n<li>To see how much space you use, go to <strong>Credits<\/strong>\u00a0(My account): under &#8220;Your plan limits&#8221; you'll see <strong>Image storage (MB)<\/strong>. <span class=\"ay-captura\">Screenshot: plan limits card with storage<\/span><\/li>\n<\/ol>\n<h2>Expected result<\/h2>\n<p>Your images appear in Media and you can insert them in your campaigns.<\/p>\n<h2>Common issues<\/h2>\n<details>\n<summary>&#8220;Only JPG, PNG, GIF or WebP images are allowed&#8221;<\/summary>\n<p>The file is another type (SVG, PDF, etc.) or its content doesn't match the extension. Export it again as JPG or PNG.<\/p>\n<\/details>\n<details>\n<summary>&#8220;The image is larger than 5 MB&#8221;<\/summary>\n<p>Compress it (for example, with an image optimization tool) and upload it again.<\/p>\n<\/details>\n<details>\n<summary>&#8220;You've reached the maximum MB of storage&#8221;<\/summary>\n<p>Delete images you no longer use from Media (space is freed when you delete) or ask to expand your plan.<\/p>\n<\/details>\n<details>\n<summary>&#8220;The image has too many pixels&#8221;<\/summary>\n<p>Reduce its dimensions; the maximum is 25 megapixels.<\/p>\n<\/details>\n<h2>When to contact support<\/h2>\n<p>If a valid image won't upload, write to us with the file name, its size and the message you saw.<\/p>","protected":false},"excerpt":{"rendered":"<p>Upload the images you'll use in your emails and know how much space you have left.<\/p>","protected":false},"featured_media":0,"menu_order":74,"template":"","meta":{"ay_popular":0,"footnotes":""},"ayuda_seccion":[29,46],"class_list":["post-772","ayuda","type-ayuda","status-publish","hentry","ayuda_seccion-archie-send","ayuda_seccion-send-correo"],"_links":{"self":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda"}],"about":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/types\/ayuda"}],"version-history":[{"count":0,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/772\/revisions"}],"wp:attachment":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/media?parent=772"}],"wp:term":[{"taxonomy":"ayuda_seccion","embeddable":true,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda_seccion?post=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}