{"id":770,"date":"2026-10-24T10:41:14","date_gmt":"2026-10-24T15:41:14","guid":{"rendered":"https:\/\/archietechnology.com\/ayuda\/guia\/roles-y-claves-de-acceso\/"},"modified":"2026-10-24T10:41:14","modified_gmt":"2026-10-24T15:41:14","slug":"roles-y-claves-de-acceso","status":"publish","type":"ayuda","link":"https:\/\/archietechnology.com\/en\/ayuda\/guia\/roles-y-claves-de-acceso\/","title":{"rendered":"Roles and access keys"},"content":{"rendered":"<p><!-- Archie Bots \u00b7 Cuenta \u00b7 Estado: borrador (sin publicar) \u00b7 P\u00fablico: administrador \u00b7 Plan: todos \u00b7 Versi\u00f3n: 0.2 (F2) --><\/p>\n<h2>What you'll achieve<\/h2>\n<p>Give each person only what they need.<\/p>\n<h2>The three roles<\/h2>\n<p>| <strong>Role<\/strong> | <strong>Can<\/strong> |<\/p>\n<p>| Read-only | View bots, versions and analytics; test a bot. |<\/p>\n<p>| Editor | The above, plus create, edit and publish bots; view channels and conversations. |<\/p>\n<p>| Administrator | The above, plus create or change channels, delete conversations, manage keys and the sending secret. |<\/p>\n<h2>Best practices<\/h2>\n<ul>\n<li>One key per person; that way you can revoke only the key of whoever leaves.<\/li>\n<li>Give &#8220;Editor&#8221; to whoever builds bots and &#8220;Read-only&#8221; to whoever only reviews.<\/li>\n<li>Remember: <strong>Editor<\/strong>\u00a0can read conversations, which contain your contacts' personal data. Hand it out carefully.<\/li>\n<li>Never share a key by open chat or email or paste it in shared documents.<\/li>\n<li>If a key was leaked, revoke it and create another in <strong>Settings and keys<\/strong>\u00a0(see \u00abManage your team's access keys\u00bb).<\/li>\n<\/ul>\n<h2>Common issues<\/h2>\n<details>\n<summary>&#8220;Insufficient permission&#8221;<\/summary>\n<p>Your role isn't enough for that action. Ask for a key with more permission.<\/p>\n<\/details>\n<details>\n<summary>The editor doesn't save my key<\/summary>\n<p>That's on purpose, for security.<\/p>\n<\/details>\n<h2>When to contact support<\/h2>\n<p>To create, change the role of or revoke keys, write to us with the person's name and the role they need.<\/p>","protected":false},"excerpt":{"rendered":"<p>Give each person only what they need.<\/p>","protected":false},"featured_media":0,"menu_order":72,"template":"","meta":{"ay_popular":0,"footnotes":""},"ayuda_seccion":[31,84],"class_list":["post-770","ayuda","type-ayuda","status-publish","hentry","ayuda_seccion-archie-bots","ayuda_seccion-bots-cuenta-y-plan"],"_links":{"self":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda"}],"about":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/types\/ayuda"}],"version-history":[{"count":0,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/770\/revisions"}],"wp:attachment":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/media?parent=770"}],"wp:term":[{"taxonomy":"ayuda_seccion","embeddable":true,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda_seccion?post=770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}