{"id":764,"date":"2026-10-24T10:41:02","date_gmt":"2026-10-24T15:41:02","guid":{"rendered":"https:\/\/archietechnology.com\/ayuda\/guia\/privacidad-y-datos-en-archie-meet\/"},"modified":"2026-10-24T10:41:02","modified_gmt":"2026-10-24T15:41:02","slug":"privacidad-y-datos-en-archie-meet","status":"publish","type":"ayuda","link":"https:\/\/archietechnology.com\/en\/ayuda\/guia\/privacidad-y-datos-en-archie-meet\/","title":{"rendered":"Privacy and data in Archie Meet"},"content":{"rendered":"<p><!-- Archie Meet \u00b7 Privacidad \u00b7 Estado: borrador (requiere revisi\u00f3n de un abogado antes de publicarse; la pol\u00edtica de retenci\u00f3n de datos a\u00fan no est\u00e1 definida) \u00b7 P\u00fablico: administrador \u00b7 Plan: todos --><\/p>\n<h2>What you'll achieve<\/h2>\n<p>Know what customer data Archie Meet stores and what you should tell them.<\/p>\n<h2>What data it stores<\/h2>\n<ul>\n<li>About the person booking: <strong>name and email address<\/strong>.<\/li>\n<li>About the appointment: service, professional, date, time, status and format.<\/li>\n<\/ul>\n<h2>What it doesn't do<\/h2>\n<ul>\n<li><strong>It doesn't record<\/strong> audio or video of meetings.<\/li>\n<li><strong>It doesn't create transcripts or notes<\/strong> automatically.<\/li>\n<li>It doesn't ask open-ended answers or custom questions when booking.<\/li>\n<li><strong>It's not designed for medical records<\/strong> or detailed medical information: don't write it in the service descriptions or ask your customers for it through this tool.<\/li>\n<\/ul>\n<h2>What you must do as the data controller<\/h2>\n<ol>\n<li>Have a privacy policy published on your site that explains what you use this data for and how your customers can ask to see or delete it (Law 1581 of 2012).<\/li>\n<li>Tell the person booking that their data is used to manage the appointment.<\/li>\n<li><strong>Check with a lawyer<\/strong> the final text, especially if you're in the health sector.<\/li>\n<\/ol>\n<h2>Each company's data<\/h2>\n<p>Each company only sees its own data. Archie doesn't use your customer data for other purposes.<\/p>\n<h2>When to write to us<\/h2>\n<p>To request deletion of a person's data or of your account, or to set how long data is kept. Write to us with the person's email; never with sensitive data.<\/p>","protected":false},"excerpt":{"rendered":"<p>Know what customer data Archie Meet stores and what you should tell them.<\/p>","protected":false},"featured_media":0,"menu_order":66,"template":"","meta":{"ay_popular":0,"footnotes":""},"ayuda_seccion":[30,72],"class_list":["post-764","ayuda","type-ayuda","status-publish","hentry","ayuda_seccion-archie-meet","ayuda_seccion-meet-privacidad-y-datos"],"_links":{"self":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda"}],"about":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/types\/ayuda"}],"version-history":[{"count":0,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/764\/revisions"}],"wp:attachment":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/media?parent=764"}],"wp:term":[{"taxonomy":"ayuda_seccion","embeddable":true,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda_seccion?post=764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}