{"id":760,"date":"2026-10-24T10:40:55","date_gmt":"2026-10-24T15:40:55","guid":{"rendered":"https:\/\/archietechnology.com\/ayuda\/guia\/preguntarle-a-archie-ai-por-tus-campanas-listas-y-creditos\/"},"modified":"2026-10-24T10:40:55","modified_gmt":"2026-10-24T15:40:55","slug":"preguntarle-a-archie-ai-por-tus-campanas-listas-y-creditos","status":"publish","type":"ayuda","link":"https:\/\/archietechnology.com\/en\/ayuda\/guia\/preguntarle-a-archie-ai-por-tus-campanas-listas-y-creditos\/","title":{"rendered":"Ask Archie AI about your campaigns, lists and credits"},"content":{"rendered":"<p><!-- Archie AI \u00b7 Conversaciones \u00b7 Estado: borrador (escrita a partir del c\u00f3digo; no probada con el proveedor de IA ni con Archie Send reales) \u00b7 P\u00fablico: administrador y equipo \u00b7 Plan: seg\u00fan contrato --><\/p>\n<h2>What you'll achieve<\/h2>\n<p>Ask Archie AI questions in natural language and get answers with real data from your account.<\/p>\n<h2>Before you start<\/h2>\n<ul>\n<li>Have Archie Send connected (see &#8220;Connect your Archie Send to Archie AI&#8221;).<\/li>\n<\/ul>\n<h2>Steps<\/h2>\n<ol>\n<li>Go to <strong>Conversations<\/strong> and click <strong>New conversation<\/strong>. <span class=\"ay-captura\">Screenshot: conversation list<\/span><\/li>\n<li>Type your question or choose a <strong>suggested question<\/strong>. Examples: &#8220;How many credits do I have left?&#8221;, &#8220;How did my last campaign do?&#8221;, &#8220;Why did some sends fail?&#8221;, &#8220;What lists do I have and how many contacts does each have?&#8221;.<\/li>\n<li>Wait for the answer: it appears as it's written. Below you'll see which tools the assistant checked. <span class=\"ay-captura\">Screenshot: answer with the tools used<\/span><\/li>\n<li>If you asked the wrong question, click <strong>Stop<\/strong>.<\/li>\n<li>To continue, write in the same conversation; it remembers what came before.<\/li>\n<li>To delete a conversation, open it and click <strong>Delete<\/strong>.<\/li>\n<\/ol>\n<h2>Expected result<\/h2>\n<p>You get an answer with figures taken from your Archie Send. Each question counts as one query in your plan.<\/p>\n<h2>What you should know<\/h2>\n<ul>\n<li><strong>Your conversations are private:<\/strong> neither other administrators nor the Archie team read them.<\/li>\n<li>They're deleted automatically after <strong>30 days<\/strong>.<\/li>\n<li>The assistant works with limited samples (for example, up to 20 rows) and can make mistakes; check important figures in Archie Send.<\/li>\n<li>The texts of your queries and the results are sent to an artificial intelligence provider to generate the answer. Don't include information you shouldn't share.<\/li>\n<\/ul>\n<h2>Common issues<\/h2>\n<details>\n<summary>&#8220;You've run out of queries&#8221;<\/summary>\n<p>You reached your plan's cap. See &#8220;Understand Archie AI usage alerts&#8221;.<\/p>\n<\/details>\n<details>\n<summary>It doesn't respond<\/summary>\n<p>The AI provider may be failing; wait a few minutes.<\/p>\n<\/details>\n<details>\n<summary>It says it can't see contacts<\/summary>\n<p>That query is turned off by default.<\/p>\n<\/details>\n<h2>When to contact support<\/h2>\n<p>If a figure doesn't match what you see in Archie Send. Send us the question and the time.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ask Archie AI questions in natural language and get answers with real data from your account.<\/p>","protected":false},"featured_media":0,"menu_order":62,"template":"","meta":{"ay_popular":0,"footnotes":""},"ayuda_seccion":[32,74],"class_list":["post-760","ayuda","type-ayuda","status-publish","hentry","ayuda_seccion-archie-ai","ayuda_seccion-ai-conversaciones"],"_links":{"self":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda"}],"about":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/types\/ayuda"}],"version-history":[{"count":0,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda\/760\/revisions"}],"wp:attachment":[{"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/media?parent=760"}],"wp:term":[{"taxonomy":"ayuda_seccion","embeddable":true,"href":"https:\/\/archietechnology.com\/en\/wp-json\/wp\/v2\/ayuda_seccion?post=760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}